Practice Transformation Webinar Series

AAPCHO is pleased to announce a five-part webinar series highlighting implications and considerations that arise when creating care teams in community health centers (CHCs) serving Asian Americans & Native Hawaiians and other Pacific Islanders (AA&NHOPIs). This series will be facilitated by Ignatius Bau, a leader in patient-centered health policy analysis.

Webinars:

Quality Improvement: Implications for Community Health Centers Serving AA&NHOPIs
Wednesday, April 1, 2015
9am HST/12pm PDT/3pm EDT
See webinar resources below.

Health Information Technology: Implications for Community Health Centers Serving AA&NHOPIs
Wednesday, April 8, 2015
9am HST/12pm PDT/3pm EDT
See webinar resources below.

Patient-Centered Medical Home: Implications for Community Health Centers Serving AA&NHOPIs
Wednesday, April 22, 2015
9am HST/12pm PDT/3pm EDT
See webinar resources below.

Accountable Care Organizations: Implications for Community Health Centers Serving AA&NHOPIs
Wednesday, April 29, 2015
9am HST/12pm PDT/3pm EDT
See webinar resources below.

Ensuring Culturally & Linguistically Appropriate Services in Practice Transformation Initiatives
Wednesday, May 6, 2015
9am HST/12pm PDT/3pm EDT
See webinar resources below.

April 1 - Quality Improvement: Implications for Community Health Centers Serving AA&NHOPIs

Despite several decades of heightened attention to the issues of health care quality, progress on achieving consistently high outcomes has been challenging. This webinar provides an overview of basic quality improvement frameworks from the Institute of Medicine and the U.S. Department of Health and Human Services. Commonly used quality measures and interventions are described. The webinar also highlights how quality improvement is a central part of the health care reforms being implemented under the Affordable Care Act. Finally, the webinar reviews the evidence for effective quality improvement activities specifically in community health centers and among Asian American & Native Hawaiian and Other Pacific Islanders (AA&NHOPI) populations.

Webinar Resources:

April 8 - Health Information Technology: Implications for Community Health Centers Serving AA&NHOPIs

All effective quality improvement activities rely on health information technology (HIT) and data systems that can document processes of care, patient experiences, and quality outcomes for analyses. The 2009 HITECH Act provides significant funding for community health centers (CHCs), hospitals, and physician practices to adopt and achieve “meaningful use” of electronic health record systems. This webinar examines how CHCs have implemented and used HIT. It reviews the requirements for HITECH incentive payments that support quality improvement. The webinar also describes opportunities for CHCs and other health care providers to improve patient and community engagement through health information exchanges and health information and communications technologies.

Webinar Resources:

April 22 - Patient-Centered Medical Home: Implications for Community Health Centers Serving AA&NHOPIs

The patient-centered medical home (PCMH) is a model of care that focuses on the specific needs of each patient and builds an ongoing relationship with a health care team led by a primary care provider. Medical homes can lead to higher quality and lower costs, and can improve patients’ and providers’ experience of care. This webinar reviews the origins and development of the PCMH model and describes some of the current standards for medical homes. The webinar provides an overview of how the Affordable Care Act supports the PCMH model, including its implementation in community health centers (CHCs). Finally, the webinar provides an overview of resources available to assist (Asian American & Native Hawaiian and Other Pacific Islanders) AA&NHOPI-serving CHCs establishing medical homes for their patients.

Webinar Resources:

April 29 - Accountable Care Organizations: Implications for Community Health Centers Serving AA&NHOPIs

While medical homes have the promise of redesigning and improving primary care, the U.S. health care system is still extremely fragmented. Primary care providers need to improve care coordination with specialists, hospitals, and many other types of health care providers to achieve sustainable quality improvements. The concept of accountable care organizations (ACOs) has been developed as a path towards greater clinical integration in a local service area to improve population level health. Under the Affordable Care Act, the Centers for Medicare and Medicaid Services has implemented several programs to test this concept of more accountable care that would improve quality and reduce costs. State Medicaid programs, health plans, and private health care providers also have developed and implemented ACO models. This webinar will provide an update on the development and implementation of these ACOs and highlight both the challenges and opportunities for (Asian American & Native Hawaiian and Other Pacific Islander) AA&NHOPI-serving CHCs to participate in these new models of care.

Webinar Resources:

May 6 - Ensuring Culturally & Linguistically Appropriate Services in Practice Transformation Initiatives

As community health centers (CHCs) engage in practice transformation initiatives such as Patient Centered Medical Homes (PCMH), there are opportunities to ensure that all patients receive culturally and linguistically appropriate services. This webinar will review the federal Office of Minority Health’s enhanced standards for culturally and linguistically appropriate services (CLAS) and how these standards can guide practice transformation for diverse patient populations. This webinar will highlight why it is particularly important for CHCs serving medically-underserved Asian Americans, Native Hawaiians, and other Pacific Islanders to be continuously measuring and improving their culturally and linguistically appropriate services.

Webinar Resources: